Delivery Management Solution for Couriers and Dispatchers
Manage your Couriers and Logistics Business seamlessly to increase visibility, communication, efficiency, and operation with Courier Connex.
Accessibility from any smart device provides instant and easy dispatching and streamlining of your pickup and delivery operation.
See all incoming orders and schedule them manually, or let the dispatch software prioritize them by delivery time. You can add, edit and cancel orders set in the schedule as needed, and can assign drivers manually or set up auto-assign for triggers such as zip codes, industry types, business types, location, and more.
Drivers can see all orders assigned to them in one place on their phone apps, including both separate and consolidated orders. They receive live in-app notifications and emails about new orders and can instant-message dispatchers about particular orders right from the app. You also have the optional setting of allowing your drivers to approve or reject assigned orders.
Each of your clients gets their very own Courier Connex client portal, where they can place their orders, create repeat orders, and view order history. They can place orders individually or in bulk by importing orders from Excel or CSV files. All orders placed automatically show up in the dispatcher console.
Using the Courier Connex app, your assigned hub staff members will each be able to access their hub portals at any time. They will be able see order history, scan items using the app’s barcode reader, and accept orders easily.
Billing management is easy and organized with Courier Connex. The system stores all client data, saving your accountant valuable hours generating invoices and processing payments. Your accountant can also perform payment reconciliation within the system with ease, minimizing the chances of human errors.
As a manager, you have full access to the dispatcher console – this is where all the magic happens! You can oversee the entire tracking progress and manage the dispatching yourself whenever you feel like it. You can also locate, view, and edit information about any order.
Globally known for our ability to handle every last detail of our customers’ particular logistics and forwarding needs, TransCargo’s Special Services team takes care of all your logistics.
Courier Connex actually helped me grow my business by 80%. It has spared me the hassle of manually planning the day-to-day delivery scheduling and dispatching, freeing me up to focus on the big picture and grow.
I’ve been happy with the services provided by Courier Connex. They have returned my calls quickly, and solved all problems!
Buffalo Air Express
This is due to their excellent service, competitive pricing, and customer support. That’s becoming so distant and digital.
What makes us special?
Courier Connex is the most robust, versatile, and customizable courier management software on the market, built with intuitive workflows for easy-use.